Leadership
Teamdevelopment
Intercultural collaboration
Sales/customer orientation
Presentations/Moderation techniques
Telephone training
Teamdevelopment
Intercultural collaboration
Sales/customer orientation
Presentations/Moderation techniques
Telephone training
Sales/customer orientation
AHRENS & PARTNER will train your staff using need-oriented sales training. The following topics can be addressed - depending on your specific requirements:
- Customer orientation
- Cross-selling
- Service
- Dealing with objections, argumentation techniques, effectively selling price
- Successfully communicating customer benefits
- Marketing in sales
- Organisation and self-organisation for sales representatives
- Presentation techniques (also see Presentation training)
- Dealing with complaints
- Rhetoric in sales
- Supply management - techniques and strategies for sales representatives
- Telephone marketing, telephone sales (also see Telephone training)
- Negotiating techniques in sales
- Selling at POS
- Sales techniques
